Return Policy

We hope you love your Bombora purchase, but we understand things just don't work out sometimes. If you find yourself in need of an exchange or return please follow the guidelines below. 


How to return or exchange ( US orders only )

To initiate a return or exchange, please visit Redo, our return / exchange software. 

You will need your order number and zip code or email address.

After completing the prompts, Redo will email you a prepaid USPS return shipping label and or QR code. 

Simply click on this link to get started - > Bombora Return Portal

If you have any additional questions or need assistance please email us at


Customers who add Redo to their cart are entitled to unlimited exchange attempts per order number. Redo will also cover the cost of shipping for return for store credit. This means that the cost of shipping will be covered for all exchange attempts under each order number. Customers who do not add Redo to their cart must pay the cost of shipping for any return for refund or exchange shipping. Redo never covers the cost of return shipping for return for refund.  


Sale Items
All sale orders and clearance items are final and cannot be returned or exchanged.

Discount/Promo Codes
Discount codes cannot be applied retroactively to previous orders and refunds will not be issued to cover the difference. Please double check to make sure any codes are entered and applied at checkout before completing your purchase.

Defective/Damaged Items
Bombora believes that quality is everything. If there is any problem with your order, please contact us at

Shipping Information

All orders are shipped from Salt Lake City, Utah.
We ship your orders as promptly as possible. 
Tracking info will be sent to your email after your purchase is made.  


If you have any further questions please e-mail